perfect base for exploring central london's charm and parks

the staff offered amazing service throughout my stay, making me feel at home, and I loved being just a few steps away from the bustling oxford street, which made my weekend walks super easy and enjoyable.

Great stay with friendly staff and ideal location

I enjoyed my stay, especially due to the warm welcome at check-in and the helpful staff throughout my visit. The location is fantastic, just a short stroll from Oxford Street, making it easy to explore the city.

The location provided easy access to shops and attractions. The room was well-maintained with comfortable amenities, and thoughtful touches such as a slice of cake for my partner's birthday added a personal touch. despite the hospitality, communication regarding our check-in was lacking, and there was an incident with a leak during our stay that required maintenance, leading to some inconvenience.

The room was spacious with some cool perks like a glass bottle of water and a makeup mirror.

park grand has a fantastic location right next to marble arch. the staff at reception were super friendly and helpful. i liked that they offered great spa services, including relaxing massages and wraps that sound amazing. this hotel is definitely near the buzz of the city, which is a big plus!

would recommend

Convenient meal options, unique arrival gestures, competitive pricing compared to market rates

Room layout could use improvements for comfort!!! Communication regarding room features needs clarification to avoid disappointment!!!

This place suits me perfectly, offering free wi-fi, 24-hour security, and in-room breakfast. I still remember how the staff assisted my elderly parents during my first stay. Highly recommend it for a hassle-free visit! Coming back for a business trip.

The location of Park Grand is perfect, right next to Marble Arch. The staff at the front desk were super friendly and welcoming, making check-in a breeze. I appreciated the cozy feel of the room. it had a comfortable bed and nice decor. the internet connection was spotty at times, which was frustrating. The breakfast offered limited options and could have been better. I also noticed some maintenance issues, and the fridge in the room was a bit temperamental. The spa services looked appealing, but I didn't get a chance to try them.

The Deluxe Double Room featured a sleek, modern design with high-quality furnishings and solid soundproofing, ensuring a good night's sleep despite the bustling surroundings. Enjoyed the convenience of nearby public transportation options for easy exploration of the area.

The room felt a tad cramped for a couple, which might be a concern for those who prefer more space. I encountered a few minor cleanliness issues, like dust under the sink and some spots on the bathroom fixtures that could have used a thorough scrubbing. While overall decent, the breakfast lacked a bit of variety to truly impress.

The room was spacious, but the air conditioning was noisy.

Fantastic personalized guest services

We had a wonderful time enjoying the central location, which made visiting nearby attractions with our four kids super easy. The staff, especially Mantas, went out of their way to help us with our luggage, making check-in a breeze.

In my wife’s opinion, it would be great to have more family-friendly meal options available.

my recent stay at this hotel was far better than my last visit to london. the staff were incredibly friendly, and they surprised us with complimentary drinks and snacks. our room was cozy, clean, and had great amenities like a coffee maker.

air conditioning was a bit noisy

I had a pleasant experience during my stay. The staff made me feel comfortable, similar to what I experienced during my previous visit to a different five-star hotel. The breakfast was enjoyable, adding to my overall satisfaction.

The room felt smaller than expected with limited window space. The temperature was uncomfortable and could not be adjusted. This made my stay less enjoyable.

Had an amazing group getaway with friends! We visited the British Museum and took a stroll through Hyde Park, both great spots. The location was perfect for exploring, and the staff were super friendly and helpful. Just a heads-up, some shared spaces can get busy at breakfast times, so plan accordingly!

We found our room was a bit cramped. It lacked a view and felt a bit closed in, which wasn't ideal for a group stay.